Job Vacancy: Service Manager

Fancy joining our small and vibrant team at a time when our service is more important than ever? We are looking for a Service Manager with passion and creativity, able to lead and constantly adapt as we support people’s mental health in this Covid-era.

Your main responsibility as a Service Manager will be to ensure our peer support groups (both online and soon-to-open physical groups) and our phone befriending service operate effectively and smoothly; you will supervise volunteers and staff; promote the service; network; and organise/deliver training and drive the service forward. You can expect a good amount of admin and ad hoc tasks, therefore you will need strong skills to prioritise, organise your workload effectively and delegate when needed.

You will be working in a job-share (22.5 hours per week) ideally Mon-Weds. It will require some flexibility and out-of-hours working as well as working in a face-to-face capacity.

About Changes Bristol mental health charity

Changes Bristol is a mental health charity that provides a service to those suffering mental distress in greater Bristol. Our core service provides peer support meetings that run every week that are open access with no referral necessary, and where the support is there for as long as people need it. We also run a new befriending service for those unable to access the technical requirements for our online support groups.

We’re a small vibrant team, and we consider our service to be essential to the population of Bristol and wish to maintain, improve and expand our service in the coming years.

The recruitment process

Please complete the Application form and Equalities form to be considered for the role. These can be found by clicking on the links below. The equalities form is anonymous and is completed online. The application form can be downloaded and when completed emailed to recruitment@changesbristol.org.uk.

Please ensure you read and understand the Guidance Notes and the requirements of the Job Description and Person Specification before completing the application form (links to all of these can be found below). A Curriculum Vitae will not be accepted as an application for the role.

After the closing date on Wednesday 7th October at 12 noon we will assess all the applications received and compile a shortlist of candidates. If you are chosen on the shortlist you will be invited for an interview most probably via Zoom within the following 14 days.

We are an equal opportunities employer, but more than that we are a charity that cares passionately about diversity and inclusion. We are committed to making our team better reflect the diverse communities that we serve in Bristol. This means that we welcome your application regardless of your gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes you unique.

 

Job Description
Person Specification
Application Letter
Guidance notes
Application Form
Equalities form (anonymous – please fill in online)